Sri Durga Tipsy Topsy

    Shipping Policy

    Last Updated: June 2026

    At Sri Durga Tipsy Topsy, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines our shipping procedures, delivery timelines, and related information.

    1. Order Processing

    • Orders are processed within 2–3 business days after successful payment confirmation.
    • Orders placed on weekends or public holidays will be processed on the next business day.
    • During festive seasons, sales, or promotional periods, processing times may be slightly extended.

    2. Shipping Coverage

    We currently ship across most locations within India.

    Delivery availability may vary depending on the serviceability of your shipping address and courier partner network.

    3. Estimated Delivery Time

    Once dispatched, orders are typically delivered within:

    • Metro Cities: 3–5 business days
    • Tier 2 & Tier 3 Cities: 5–7 business days
    • Remote Locations: 7–10 business days

    Delivery timelines are estimates and may vary due to factors beyond our control.

    4. Shipping Charges

    • Shipping charges, if applicable, will be displayed during checkout before payment.
    • Free shipping promotions may be offered on selected orders, products, or minimum purchase values.

    5. Order Tracking

    Once your order is shipped:

    • A tracking number and shipping details will be shared via email, SMS, or WhatsApp (where applicable).
    • Customers can track their orders using the courier partner’s tracking system.

    6. Delivery Delays

    Delivery may be delayed due to:

    • Weather conditions
    • Public holidays
    • Natural disasters
    • Transportation disruptions
    • High order volumes during sales and festive seasons
    • Courier partner operational issues

    While we strive for timely delivery, Sri Durga Tipsy Topsy is not liable for delays caused by circumstances beyond our control.

    7. Incorrect Address Information

    Customers are responsible for providing accurate shipping details.

    If an incorrect or incomplete address is provided:

    • Delivery may be delayed or unsuccessful.
    • Additional shipping charges may apply for re-shipment.
    • We are not responsible for orders delivered to incorrectly provided addresses.

    8. Failed Delivery Attempts

    Courier partners may attempt delivery multiple times.

    If delivery cannot be completed due to:

    • Customer unavailability
    • Incorrect address
    • Failure to respond to courier communications

    the shipment may be returned to us. Additional shipping charges may apply for re-dispatching the order.

    9. Damaged Packages

    If you receive a package that appears damaged:

    • Please inspect the package immediately upon delivery.
    • Contact us within 48 hours of receiving the order.
    • Provide photographs of the package and product for review.

    We will work to resolve the issue promptly.

    10. Order Cancellation After Shipment

    Orders cannot be cancelled once they have been shipped.

    Customers may refer to our Return & Refund Policy for eligible return requests after delivery.

    11. Contact Us

    For shipping-related questions or assistance, please contact:

    Sri Durga Tipsy Topsy

    Email: support@gmail.com
    Phone: +91 XXXXXXXXXX

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